ADH 15.04a 23 Payment of Premium If you have chosen to pay for your p olicy by lump sum, your payment will be debited from your payment card immediately and will appear on your statement within 3 working days. This includes any additional premium or related administration fees that may arise from changes made to your p olicy . If you have chosen to pay for your p olicy by instalments, you will be provided with a Fixed Sum Loan A greement in accordance with the Consumer Credit Act 1974. This contains important information relating to your credit agreement. Your deposit will be debited from your payment card immediately and will appear on your statement within 3 working days. Sho uld you make any change to your p olicy that affects your premium, you will receive an amended Fixed Sum Loan Agreement to outline your new credit agreement and any related administration fees that may arise from these changes will be debited from your pa ym ent card immediately and will show on your statement within 3 working days. You may change your payment method from instalment to lump sum at any point during the period of insurance. Should you fail to make your payment(s) in full and by the due date: • We will charge you an administration fee of £15 for instalments rejected by your bank due to a cancelled instruction or insufficient funds. • We will contact you requesting payment by a specific date. If we do not receive payment by this date we will write to you notifying you that payment has not been received and give you a further 7 days to pay the outstanding amount. If payment is not received by this date we : o Will cancel your policy with immediate effect charging an administration fee of £25 and notify you in writing that such cancellation has taken place. o Will terminate your Consumer Credit Agreement. o May refuse to pay any pending claims on your policy . o May refer details of your policy to our debt collection agencies that will seek to recover all monies on our behalf and may record the outstanding debt. Should this action be taken, we reserve the right to add an administration fee of £25 to the value of your debt to cover costs incurred. Fraudulent claims Throughout your dealings with us we expect you to act honestly. If you or anyone acting for you: • knowingly provides information to us as part of your application for your policy that is not true and complete to the best of your knowledge and belief; or • knowingly makes a fraudulent or exagger ated claim under your policy ; or • knowingly makes a false statement in support of a claim; or • submits a knowingly false or forged document in support of a claim; or • makes a claim for any loss or damage caused by your wilful act or caused with your agreement, knowledge or collusion. THEN: • we may prosecute fraudulent claimants; • we may make the policy void from the date of the fraudulent act; • we will not pay any fraudulent claims; • we will be entitled to recover from you the amount of any fraudulent claim already paid under your policy since the start date; • we may not return any premium paid by you for the policy ; • we may inform the Police of the circumstances.

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