ADH 15.04a 56 4. Disputes Subject to Your right to refer a complaint to the Financial Ombudsman Service (see ‘How to Make a Claim’), any dispute between You and Us may, where we both agree, be referred to an arbitrator who will be either a solicitor or a barrister. If the parties cannot agree on their choice of arbitrator the Law Society may be asked to make a nomination. The arbitration will be binding and carried out under the Arbitration Act. The costs of the arbitration will be at the discretion of the arbitrator. 5. English Law and Language This contract is governed by English Law and the language for contractual terms and communication will be English. CUSTOMER SERVICES INFORMATION HOW TO MAKE A CLAIM As soon as You have a legal problem that You may require assistance with under this insurance You should telephone the Legal Helpline. Specialist lawyers are at hand to help You . If You need a lawyer to act for You and Your problem is covered under this insurance, the helpline will ask You to complete and submit a claim form online by visiting www.arclegal.co.uk/informationcentre. Alternatively they will send a claim form to You . If Your problem is not covered under t his insurance, the helpline may be able to offer You assistance under a private funding arrangement. In general terms, You are required to immediately notify Us of any potential claim or circumstances which may give rise to a claim. If You are in doubt w hether a matter constitutes a notifiable claim or circumstance, contact the Legal Helpline. Data Protection Act Your details and details of Your insurance cover and claims will be held by Us and or the Insurer for underwriting, processing, claims handling and fraud prevention subject to the provisions of the Data Protection Act 1998.