ADH 15.04a 20 * Calls are recorded and/or monitored. Call costs may vary depending on your service provider. Domestic Helpline If you have chosen home assistance cover, then you may be covered for certain home emergency costs. You should call the home assistance emergency helpline on: 0844 874 0221* If you have not taken this section of cover you can phone the domestic emergency helpline on: 01737 815927*. AXA Assistance (UK) Limited will then put you in contact with the nearest suitable tradesperson. As this is a referral service, any agreement entered into will be between you and the tradesperson; AXA Assistance (UK) Limited will not accept liability for any work carried out. You will be responsible for paying the tradesperson ’s fees and for agreeing the scope and quality of the work they will carry out to fix the problem, but if the incident is covered by your policy you may submit a claim in the usual way. * Calls are recorded and/or monitored. Call costs may vary depending on your service provider. Maximum limits a) The value of your buildings . • You must notify us as soon as possible if the full rebuilding cost of your buildings exceeds the amount shown in your policy schedule. • If the full rebuilding cost of your buildings exceeds this sum the cover under the policy will no longer meet your needs. • If the amount shown on your policy schedule represents less than 100% of the full rebuilding cost of your buildi ngs, we will only be able to settle claims at the percentage you are insured for . For example, if the value of your buildings shown on your policy schedule only represents 70% of the full rebuilding cost then we will not pay more than 70% of your claim. • The full rebuilding cost of your buildings means the cost of rebuilding if the buildings were completely destroyed. This is not necessarily the market value. b) The value of your contents. • You must notify us as soon as possible if the full replacement value of your c ontents exceeds the amount shown in your policy schedule. • If the full replacement value of your c ontents exceeds this sum the cover under the p olicy will no longer meet your needs. • If the amount s hown on your policy schedule represents less than 100% of the full replacement value of your contents , we will only be able to settle claims at the percentage you are insured for . For example, if the value of your contents shown on your policy schedule onl y represents 70% of the full replacement cost then we will not pay more than 70% of your claim. • The full replacement value of your c ontents means the current cost as new.
