ADH 15.04a 41 What is covered: Emergency incidents that are covered by this policy are: 1. Plumbing problems related to the internal hot and cold water pipes between the main internal stopcock and the internal taps including the cold water storage tank; flushing mechanism of a toilet; External water supply pipes within your property boundary is covered where you are solely responsible for them. 2. A leak from: your toilet; pipes leading to and from the shower or bath and internal section of the overflow pipe along with central heating pipes. 3. An emergency relating to the blockage of, or damage to the waste pipes causing a block age or a waste water leak. This also includes blocked sinks, blocked or leaking waste pipes, along with rainwater drains; bath, toilets or external drainage. You will still be covered if you do have another working toilet or bathing facility. Blocked or le aking soil vent pipes, provided you are solely responsible for this. 4. Total failure of your electrics rendering your home uninhabitable. 5. Broken or cracked windows, which result in the home not being secure. We w ill undertake an emergency repair using boarding or similar material to resolve the immediate security risk. 6. Permanent and irreplaceable loss of all keys required to gain access to your home . 7. Removal of pests , where evidence of infestation in your home has been found. Pests found outside your home , such as in detached garages and outbuildings will not be covered. 8. A leak from the internal gas supply pipe in your home between the meter and a gas appliance. We will repair or replace the section of pipe, following the isolation of the gas supply by the National Gas Emergency Service. Please contact your Utility Company for restoration of gas supply who will be able to arrange this for you; 9. Complete failure or breakdown of your primary heating / hot water system resulting in no hot water and/or heating. Domestic gas boiler within your home , the output of which does not exceed 60Kw. This also includes boiler isolating valve, along with all manufacturer’s fitted components within the boiler – together with the pump, motorised valves, thermostat, radiator, timer, temperature pressure controls and the primary flue; 10. We will also cover loss of water pressure within a boiler due to a fault and / or a water leak from the boiler/heating system; 11. Sudden and unforeseen roofing problems such as leaks or tiles blown off during a storm or bad weather; 12. Claims related to other forms of primary heating, such as renewable technologies in your home or fuels used such as oil, LPG, soli d fuel, electric boilers and solar, may be settled on a reimbursement basis if an authorised contractor is not available at the time in your local area.