ADH 15.04a 42 What is not covered: We will not pay for claims arising directly or indirectly from or relating to the following: 1. Trace and access to locate the source of the emergency is not covered. Please note that this may be covered under your buildings insurance. 2. Any dripping tap/nozzle or any other part of the plumbing or drainage system where the water is safely escaping down a drain. Replacing external overflows, thermostatic and radiator valves, cylinders, hot and cold water storage tanks, radiators, immersion tanks and sanitary ware including sinks and basins. Burst or leaking flexible hoses along with breakdown, leak or damage to domestic appliances such as dishwashers and washing machines. 3. Plumbing or drainage problems related to septic tanks, swimming pools and hot tubs. 4. Breakdown or loss of or damage to domestic appliances (including showers), saniflow toilets and other mechanical equipment. 5. Damage to boundary walls, hedges, fences and gates. 6. Electricity supply to or failure of burglar/fire alarm systems and CCTV surveillance. 7. Pro blems related to temporarily frozen pipes. 8. Shared plumbing and drainage facilities are not covered under this policy even if they are within the boundaries of your home. 9. Repairing, replacing manholes, soakaways, septic tanks (clearing or emptying), fuel ta nks, cesspits, treatment plants and their outflow pipes, guttering and downpipes. 10. Fences, outbuildings and detached garages: damage to windows or doors. Double glazing where one pane is broken but the other is intact and the home is therefore secure. 11. Prim ary heating / hot water system over an output of 60Kw are not covered. Any heating system which is not wholly situated within your home or is shared with neighbouring dwellings. Descaling and any work arising from hard water scale deposits (including power flushing) or from damage caused by hard water or sludge resulting from corrosion. 12. Any routine maintenance, cleaning and servicing, as well as repairs that require a power flush of your boiler or main heating system; Any repair or replacement of under floor heating systems, warm air units, air or ground source heat pumps. Repair or replacement of the flue due to wear and tear. 13. Repair or replacement of boilers that have been declared as beyond economical repair by our authorised contractors are not covered. 14. Failure of boilers or heating systems that have not been inspected or serviced by a qualified person in accordance with the manufacturer’s guidelines. We will not be liable for any of the following: a) Loss or damage arising from emergencies which were known to you prior to the start date of this insurance. b) Loss or damage however caused to personal items, like paintings, electrical goods, jewellery, clothing, etc. c) Loss or damage arising from disconnection or interruption of mains services by the deliberate act of the utility company concerned or any equipment or services which are the responsibility or property of the utility company. d) Any defect, damage or failure caused by: i. modification or attempted repair by you or your own contractor which results in damage to that or another part of your system because of poor workmanship; ii. does not comply with recognised industry standards; iii. malicious or wilful action, misuse or negligence.